{"id":35,"date":"2026-07-21T05:59:48","date_gmt":"2026-07-21T05:59:48","guid":{"rendered":"https:\/\/atlastrip-wp.egenstheme.com\/?page_id=35"},"modified":"2026-09-03T10:27:29","modified_gmt":"2026-09-03T10:27:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"35\" class=\"elementor elementor-35\">\n\t\t\t\t<div class=\"elementor-element elementor-element-611e1aa e-con e-atomic-element e-flexbox-base e-default-div e-611e1aa-8f15ba4 \" data-id=\"611e1aa\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"611e1aa\">\n    \t\t<div class=\"elementor-element elementor-element-caf4f51 elementor-widget elementor-widget-atlastrip_faqs\" data-id=\"caf4f51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"atlastrip_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"hotel-faq-section\" data-atlastrip-hr-faqs-widget=\"caf4f51\">\r\n            <div class=\"container one\"><div class=\"row justify-content-center\"><div class=\"col-xl-8 col-lg-10 faq-content-column\">\r\n                <div class=\"hotel-section-title text-center mb-50 wow animate fadeInDown\" data-wow-delay=\"200ms\" data-wow-duration=\"1500ms\"><h2>Questions &amp; Answer<\/h2><\/div>                <div class=\"hotel-faq-wrap\"><div class=\"accordion accordion-flush\" id=\"atlastrip-hr-faqs-caf4f51\">\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"200ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-caf4f51-heading-afbf67a\"><button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-caf4f51-collapse-afbf67a\" aria-expanded=\"true\" aria-controls=\"atlastrip-hr-faqs-caf4f51-collapse-afbf67a\">How can I book a room?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-caf4f51-collapse-afbf67a\" class=\"accordion-collapse collapse show\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-caf4f51-heading-afbf67a\" data-bs-parent=\"#atlastrip-hr-faqs-caf4f51\"><div class=\"accordion-body\">\r\n                                <p>You can book directly through our website by selecting your dates, room type, and completing the secure checkout process.<\/p>                                <span>Via this link you can easily book your favourite room, flight and transport, <a href=\"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/\">Click here.<\/a><\/span>                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"400ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-caf4f51-heading-3b419ec\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-caf4f51-collapse-3b419ec\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-caf4f51-collapse-3b419ec\">Do I need to pay in advance?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-caf4f51-collapse-3b419ec\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-caf4f51-heading-3b419ec\" data-bs-parent=\"#atlastrip-hr-faqs-caf4f51\"><div class=\"accordion-body\">\r\n                                <p>Yes, an advance payment is required to confirm your booking. The remaining balance can be paid according to the payment schedule provided during the booking process.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"600ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-caf4f51-heading-17532d7\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-caf4f51-collapse-17532d7\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-caf4f51-collapse-17532d7\">Can I modify or cancel my booking?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-caf4f51-collapse-17532d7\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-caf4f51-heading-17532d7\" data-bs-parent=\"#atlastrip-hr-faqs-caf4f51\"><div class=\"accordion-body\">\r\n                                <p>You can request to modify or cancel your booking, subject to our booking terms and the policies of the service providers.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"800ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-caf4f51-heading-3f8852a\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-caf4f51-collapse-3f8852a\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-caf4f51-collapse-3f8852a\">What are the check-in and check-out times?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-caf4f51-collapse-3f8852a\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-caf4f51-heading-3f8852a\" data-bs-parent=\"#atlastrip-hr-faqs-caf4f51\"><div class=\"accordion-body\">\r\n                                <p>Standard check-in is typically at 2:00 PM and check-out is at 11:00 AM. Times may vary depending on the accommodation.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"1000ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-caf4f51-heading-e73d9e7\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-caf4f51-collapse-e73d9e7\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-caf4f51-collapse-e73d9e7\">What amenities are included in the rooms?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-caf4f51-collapse-e73d9e7\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-caf4f51-heading-e73d9e7\" data-bs-parent=\"#atlastrip-hr-faqs-caf4f51\"><div class=\"accordion-body\">\r\n                                <p>Most rooms include Wi-Fi, air conditioning, a private bathroom, toiletries, fresh towels, television, and tea or coffee facilities.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                    <\/div><\/div>                            <\/div><\/div><\/div>\r\n        <\/div>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-bfad132 e-con e-atomic-element e-flexbox-base e-default-div e-bfad132-5632d0c \" data-id=\"bfad132\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"bfad132\">\n    \t\t<div class=\"elementor-element elementor-element-9899e03 elementor-widget elementor-widget-atlastrip_faqs\" data-id=\"9899e03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"atlastrip_faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"hotel-faq-section\" data-atlastrip-hr-faqs-widget=\"9899e03\">\r\n            <div class=\"container one\"><div class=\"row justify-content-center\"><div class=\"col-xl-8 col-lg-10 faq-content-column\">\r\n                <div class=\"hotel-section-title text-center mb-50 wow animate fadeInDown\" data-wow-delay=\"200ms\" data-wow-duration=\"1500ms\"><h2>Payment Gateway<\/h2><\/div>                <div class=\"hotel-faq-wrap\"><div class=\"accordion accordion-flush\" id=\"atlastrip-hr-faqs-9899e03\">\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"200ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-9899e03-heading-dc14b23\"><button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-9899e03-collapse-dc14b23\" aria-expanded=\"true\" aria-controls=\"atlastrip-hr-faqs-9899e03-collapse-dc14b23\">What payment methods do you accept?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-9899e03-collapse-dc14b23\" class=\"accordion-collapse collapse show\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-9899e03-heading-dc14b23\" data-bs-parent=\"#atlastrip-hr-faqs-9899e03\"><div class=\"accordion-body\">\r\n                                <p>We accept secure online payments through trusted payment gateways, including credit\/debit cards, mobile banking, bank transfers, and other available online payment methods. You can complete your booking payment safely and conveniently from anywhere.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"400ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-9899e03-heading-6a71d93\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-9899e03-collapse-6a71d93\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-9899e03-collapse-6a71d93\">Is online payment secure?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-9899e03-collapse-6a71d93\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-9899e03-heading-6a71d93\" data-bs-parent=\"#atlastrip-hr-faqs-9899e03\"><div class=\"accordion-body\">\r\n                                <p>Yes, online payment is secure. We use trusted payment gateway systems that help protect your payment information during the transaction. Your sensitive card or banking details are not stored on our website.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"600ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-9899e03-heading-b0927fb\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-9899e03-collapse-b0927fb\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-9899e03-collapse-b0927fb\">Will I receive a payment confirmation?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-9899e03-collapse-b0927fb\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-9899e03-heading-b0927fb\" data-bs-parent=\"#atlastrip-hr-faqs-9899e03\"><div class=\"accordion-body\">\r\n                                <p>Yes, after a successful payment, you will receive a confirmation message with your booking details. Depending on the payment method, confirmation may be sent by email, SMS, or directly from our support team.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"800ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-9899e03-heading-e95e639\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-9899e03-collapse-e95e639\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-9899e03-collapse-e95e639\">Can I pay a partial amount before the trip?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-9899e03-collapse-e95e639\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-9899e03-heading-e95e639\" data-bs-parent=\"#atlastrip-hr-faqs-9899e03\"><div class=\"accordion-body\">\r\n                                <p>Yes, partial payment may be available for selected travel packages. You can pay an advance amount to confirm your booking and complete the remaining payment before the trip date, based on our booking policy.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"1000ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-9899e03-heading-0d5fe05\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-9899e03-collapse-0d5fe05\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-9899e03-collapse-0d5fe05\">What should I do if my payment fails?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-9899e03-collapse-0d5fe05\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-9899e03-heading-0d5fe05\" data-bs-parent=\"#atlastrip-hr-faqs-9899e03\"><div class=\"accordion-body\">\r\n                                <p>If your payment fails, please check your internet connection, card details, or account balance and try again. If the amount is deducted but the booking is not confirmed, contact our support team with your transaction details for quick assistance.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                            <div class=\"accordion-item wow animate fadeInDown\" data-wow-delay=\"1200ms\" data-wow-duration=\"1500ms\">\r\n                            <h2 class=\"accordion-header\" id=\"atlastrip-hr-faqs-9899e03-heading-80459c2\"><button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#atlastrip-hr-faqs-9899e03-collapse-80459c2\" aria-expanded=\"false\" aria-controls=\"atlastrip-hr-faqs-9899e03-collapse-80459c2\">Are there any extra payment charges?<\/button><\/h2>\r\n                            <div id=\"atlastrip-hr-faqs-9899e03-collapse-80459c2\" class=\"accordion-collapse collapse\" role=\"region\" aria-labelledby=\"atlastrip-hr-faqs-9899e03-heading-80459c2\" data-bs-parent=\"#atlastrip-hr-faqs-9899e03\"><div class=\"accordion-body\">\r\n                                <p>Some payment methods may include a small processing fee depending on the payment gateway, bank, or card provider. Any applicable charges will be clearly informed before you complete the payment.<\/p>                                                            <\/div><\/div>\r\n                        <\/div>\r\n                                    <\/div><\/div>                            <\/div><\/div><\/div>\r\n        <\/div>\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions &amp; Answer How can I book a room? You can book directly through our website by selecting your dates, room type, and completing the secure checkout process. Via this link you can easily book your favourite room, flight and transport, Click here. Do I need to pay in advance? Yes, an advance payment is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-35","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/pages\/35","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/comments?post=35"}],"version-history":[{"count":7,"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/pages\/35\/revisions"}],"predecessor-version":[{"id":2031,"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/pages\/35\/revisions\/2031"}],"wp:attachment":[{"href":"https:\/\/atlastrip-wp.egenstheme.com\/hotel-resort\/wp-json\/wp\/v2\/media?parent=35"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}